Privacy policy
We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.
Introduction
We are responsible for maintaining and protecting the Personal Information under our control.
Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected. Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting: contact@gisebio.com
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and, in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Other Websites
Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
Use of Third-Party Services (Facebook, Instagram, TikTok, Pinterest)
We use third-party platforms such as Facebook, Instagram, TikTok, and Pinterest as additional sales channels and for marketing purposes. These services help us reach our customers more effectively and personalize your shopping experience.
When you engage with our store through these platforms, certain personal information may be collected by the platform itself. This may include:
- IP address
- Device and browser information
- Pages and products viewed
- Purchase activity
- Interactions with our ads and content
These platforms may use tracking technologies such as Meta Pixel (for Facebook and Instagram) and TikTok Pixel to gather data about your activity on our website and across the web. We use this information to optimize our ads, measure campaign effectiveness, and improve your experience.
We do not control the data collection or processing practices of these third parties. Please refer to their privacy policies to understand how your data is collected and used:
Facebook Data Policy
Instagram Data Policy
TikTok Privacy Policy
Pinterest Privacy Policy
You can manage your preferences or opt out of personalized advertising via your account settings on each platform or through industry tools such as the Digital Advertising Alliance Opt-Out Page.
By interacting with our store via these channels, you consent to the use of your personal data in accordance with the privacy policies of these third parties.
Payment
We accept multiple modes of payment such as Credit Cards, Bank transfers Juice. All payments are secured by SSL (Secure Socket Layer).
Our website – www.naturabaie.store - processes payment through MIPS, MyPay who does not store card details.
MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem. When you choose an online payment option, your card information is securely processed through the payment gateway of our national bank partner, the MAURITIUS COMMERCIAL BANK. Rest assured that your card is safely encrypted as it travels over the Internet.